Twitter Posts for Week Ending 2010-06-19

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The (productivity) joy of Full Screen Mode

The problem with computers is that they do everything (of course, this is also their main benefit). But, because they are so versatile our computer screens tend to be cluttered with the windows of all the programs we have running at the same time. Big screens are common now, and that just makes things worse. Ditto: getting two monitors.

The problem shows up most insidiously when we need to write.  Writing is hard, which makes any conceivable distraction a dangerous enemy. Fortunately, there is a simple yet powerful solution.  Trick is you (1) need to know it exists, and then (2) resolve to use it when you’re writing.

Have you heard of ‘Full Screen Mode’ before? Well, now you have.  It’s an option for working in a word processing program like Word or WordPerfect, or even Apple’s Pages program. Once you enter ‘Full Screen Mode’ the other clutter on your computer screen disappears and all you see is the page of text that you are working on.  Trust me, this is something you want to learn how to turn on.  Then you want to actually use it when you write on your computer.

Here’s how you do it in Word.  Not sure about WordPerfect, but if you search the Help menu you should be able to find it quickly.  Oh, and if you use Acrobat or Adobe Reader, you can do it there too.  The shortcut is Command L (Mac) or Control L (PC).

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Who cares about Powerpoint?

I’m a busy lawyer, and I’ve got too many techno-gizmos to manage.  So why should I care about Powerpoint?

The answer is: you shouldn’t.  Powerpoint is just a tool, and arguably a poorly designed one.  The question that you need to ask, however, is this: should you care about using visuals and graphics to explain things?  Lawyers have been using charts and foam boards for years.  Why?  Well, because there is a lot of evidence that people understand explanations better if they are well supported with visuals.  Not only do they understand visual information better, they also remember it longer.

So if your goal is to effectively communicate complex information, then you should care about using visuals. Powerpoint is just one tool that you can use for displaying visual information.  You could use a flip chart if you wanted to.  Or you can use a blackboard.  Doesn’t matter what tool you use, as long as the visuals are helpful to the listener.

As between a flip chart (or foam board) and Powerpoint, I’d recommend that most lawyers use Powerpoint.  Having to manually draw one page across on a flip chart can be awkward.  And if you pay someone to create foamboards you need to make sure that you know exactly what you want way ahead of trial.  Foamboards are expensive even if you allow the graphic service some lead time, but if you ask for one-day turnaround it will cost a lot more.

Powerpoint is pretty much the same as a foam board or flip chart, except that it’s easier in a couple of respects.  First, it’s easy and reliable to advance from one slide to the next (no awkward and noise page rustling as with flip charts). Second, you can make changes easily to slides in Powerpoint.  The only thing that you need to pay for to use Powerpoint is the software (about $150, or the cost of a couple of foam boards) and a projector (about $600).  Many courts will supply the projector if you ask, and most will have screens in place.  If you need to buy a screen then factor in another $125 or so.

The cost savings of Powerpoint kick in once you’ve used it a few times.  But once you’ve made the initial investment in equipment you don’t pay for anything except electricity.  The real roadblock for most lawyers is not that they don’t want to buy the equipment, but rather that they don’t know how to use Powerpoint software and are afraid of learning how.

We’ll leave the instructional discussion for another day, but for now let me say this.  If you want to learn to use Powerpoint in a way that can help you as a lawyer, don’t obsess about all the fancy tricks you can use.  Focus on the ‘vocabulary’ of visual explanations.  Today’s average TV viewer is familiar with this vocabulary because they’ve been bombarded with it since they were toddlers.  Most people can’t tell you want the ‘rules’ are for visual explanations, but they instinctively recoil when the rules are ‘broken.’

So, more than software instruction what you need to do is start paying attention to how visual explanations are used.  Movies and dramatic presentations on TV are one way to learn this vocabulary.  But probably the most ‘mainstream’ use is in TV news accounts.  If you watch the news (local or national) pay attention to how the words that are spoken relate to the visual images being presented.  Are the images static for long periods of time?  Or do they transition quickly?  How quickly do the images transition?  What kinds of transitions are common?

Pay attention to this and you’ll learn a lot.  That’s the kind of thing you need to know in order to use Powerpoint effectively.  The software is complicated, sure.  But you only need to know a few things, and what those few things are will be obvious once you understand the common vocabulary of visual communication.

So next time you watch the news on TV start paying attention to how they use visuals.

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Twitter Posts for Week Ending 2010-05-08

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Twitter Posts for Week Ending 2010-05-01

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Twitter Posts for Week Ending 2010-04-24

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Twitter Posts for Week Ending 2010-04-17

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How quickly can you find and process information?

Screen shot 2010-04-15 at 9.11.16 AM Did you know that, according to the Wall St. Journal, 1 hour a day is wasted in most offices looking for missing information?  This factoid is something I frequently mention whenever I’m giving a talk about ‘going paperless.’  Everyone nods their head when I say this, and the expressions of the head-nodders is always one of exasperation.  Paper is inherently hard to wrangle and so we lose a lot of information just because we can’t find the paper that contains it.

But that’s only part of the story, and it’s probably the smaller part.

What about information that isn’t ‘missing’? It’s not lost, but it is in paper form as opposed to being digitized.  How much longer does it take in an average day to find that information and then act on it?

I’ll bet in the average office it takes more than two hours a day.  Let me give you an example to explain why I believe that.

Yesterday someone emailed me to ask for some information that I had prepared a few months ago.  It was important information and so obviously I had kept it.  If that information had been in paper form I would have had to go to the physical location of the paper, and then pull it, and then copy it (or scan it) and then email it (or fax it).  That could have taken 10 minutes, or more if the paper was not in the same building as me.

How long did it take me to find the digital file and then email it off to the requesting person? About 30 seconds.

All I had to do was set my search focus on the large folder that contains all my 2010 documents and then type in one word to filter for documents like the one I needed.  The results displayed a few choices, and I picked the one I wanted and clicked the ‘Email’ button and then started typing the name of the recipient and after three letters the ‘auto-complete feature’ of my email program guessed the right name and I then hit send.  If there were a contest to see how fast I could do it, I probably could have completed the task in 15 seconds. But I think 30 seconds is still pretty impressive.

The advantages of being paperless are many, but it’s hard to appreciate them until you stop storing information in paper and learn to be comfortable with digital information.  Once you do, you’d never go back to dealing with paper.  It’s way too inefficient if you want to process information quickly and reliably.

You do want to process information more efficiently, don’t you?

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Twitter Posts for Week Ending 2010-04-10

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Screen shot 2010-04-07 at 5.48.45 PM Being paperless mostly means not keeping things in paper.  You might print things out to read them or work with them, but the ‘original’ is not a paper original.  That’s the key.

The trick is to move away from relying on paper.  There is one thing that you can do that will probably accelerate your retreat from paper more than anything else.  It’s a silly little thing, but it encompasses so many aspects of going paperless that if you pull off this one thing it will propel you forward in a quantum leap.

Use digital signatures! That’s the key.

Being adept at using digital signatures will carry you farther than anything else and here’s why: First, it seems like a monumental problem (it’s not but you have to work through it to realize that) so when you tackle it you’ll feel a great sense of accomplishment. Second, it will push you into realizing how much of ‘being paperless’ is overcoming a paper-based mindset.  And nothing is more sacrosanct to a ‘paper-based mind’ than the idea of scrawling ink on a document as a form of ‘authentication.’

The truth is signing a paper document is mostly an empty ritual. The digital world offers far better security, but you’ll never know that as long as you cling to the paper signing ritual. So, if you really want to make a bold move away from paper this is the thing you should set as your goal.

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